Returns Policy
We want you to be happy with our product, if you are not satisfied we will work with you until you are. Returns/Refunds only applicable within 14 days.
Shipping
Upon receipt of payment, items ship within 3–5 business days via USPS, UPS, or FedEx, depending on the package and destination. Please note the temporary extended production time for picture frames above.
We offer various flat-rate shipping charges based on order total for most items, except ladders. Flat-rate shipping does not apply to our 4 ft. and 6 ft. ladders.
Once shipped, transit times generally vary between 2–6 days depending on the carrier and destination.
Our EZ Brace product always ships for free, regardless of order total.
Please contact us before placing orders for Alaska and Hawaii. We are unable to ship outside the continental USA at our stated shipping rates. Once you contact us, we will provide you with a shipping quote. Flat-rate shipping does not apply to AK or HI due to the higher cost of shipping.
Wholesale orders and custom frames do not qualify for flat-rate shipping.